And when the opensource maintainer changes the license to adapt to the economic situation, the OSIsts rush in to tell the maintainer how evil they are.
I personally think some types of openly developed software projects should have a strict non-commercial license: if companies aren’t willing to contribute back to the source IMO they shouldn’t be granted permission to freeload & have volunteers fix issues their paying customers run into
Donations are possibly a bit of an exception here - there are quite a few companies that still do this, albeit growing slimmer by the day.
Another big problem IMO is the subset of users that start attacking maintainers and volunteers because their “free app stopped working” etc. I see that a lot, mostly in the arduino community, but especially egregiously on the Zabbix project - I imagine a lot of those users are companies who aren’t even paying/donating to the project
Close as “won’t fix”. Easy. That’s what their customer service does to your ticket, too, if it’s too much to handle, so…
These bugs are always opened by IC developers who need help and have little agency. So,
Closed “won’t fix” with note
Contributions accepted if you want to deliver the fix. If you are not in a position to dictate to your employer how your time is spent (and, if so, I understand your problem) please report to your manager that you will be unable to use this software without contributing the fix. Alternately, switch to [competitor]. Your manager should understand that the cost to the company of contributing a fix for this bug is less than the switching cost for [competitor]. I wish you luck, either way.
And then make the above text a template response, so you don’t have to spend your time typing it more than once.