No company is going to legally go to bat for you for $10/mo. I love how Proton nonchalantly calls out the user’s dumb move in the article:
Proton provides privacy by default and not anonymity by default because anonymity requires certain user actions to ensure proper OpSec, such as not adding your Apple account as an optional recovery method. Note, Proton does not require adding a recovery address as this information can in theory be turned over under Swiss court order…
Proton does require a recovery email address if you sign up to a mail forwarding service or similar, right after creating the account. In that case the account remains locked if you don’t, so that’s just a lie
At any point in the process, does it warn you about setting up recovery with personal email addresses?
Feels like with as much as Proton advertises nowadays as a privacy protecting service, they need to be taking into consideration that a lot of their customers now are going to be average users who don’t know anything about proper OpSec. They should be much clearer about what things they can’t protect you from.
It shouldn’t be in a press release like this, they should be explaining the difference between privacy and anonymity to the customer. It’s not like their marketing team isn’t aware of the fact most people don’t know any better.
It’s in their best interests, too, because it doesn’t matter how many times you say “we provide privacy not anonymity”, the headlines are a bad look.
No company is going to legally go to bat for you for $10/mo. I love how Proton nonchalantly calls out the user’s dumb move in the article:
Proton does require a recovery email address if you sign up to a mail forwarding service or similar, right after creating the account. In that case the account remains locked if you don’t, so that’s just a lie
In the article it says that that’s a one-time verification address. Though that leaves the question if/how long it’s stored
At any point in the process, does it warn you about setting up recovery with personal email addresses?
Feels like with as much as Proton advertises nowadays as a privacy protecting service, they need to be taking into consideration that a lot of their customers now are going to be average users who don’t know anything about proper OpSec. They should be much clearer about what things they can’t protect you from.
It shouldn’t be in a press release like this, they should be explaining the difference between privacy and anonymity to the customer. It’s not like their marketing team isn’t aware of the fact most people don’t know any better.
It’s in their best interests, too, because it doesn’t matter how many times you say “we provide privacy not anonymity”, the headlines are a bad look.
Unless you’re targeted by law enforcement, having a recovery email won’t be an issue. 99.99% of the userbase world never have a problem with this.
I get what you say, but it’s really nitpicking at this point I think.