Lololololololol. No, they do not. I support a product that gets updated roughly quarterly, and the number of times people complain about their vulnerability scanner finding something when they’re on a 4 year old version is too damn high.
Should they? Yes. They should also be searching for previous bug reports. I’m sure a lot of people do. But if you have enough users, even if 1% of people don’t use good reporting behaviors, you wind up with a lot of duplicate or bad reports.
There are plenty of blog posts out there that basically can be summarized as talking about how grueling open source work can be because users are often aggressive in their demands.
But this is a prime example of debian “stable” doesn’t mean “no crashes” but instead it means “unchanging, which means any bugs and crashes will remain for the whole release”
Do people not check what version of software they have and what’s newest (and if the issue exists is a good idea too) before reporting a bug?
Lololololololol. No, they do not. I support a product that gets updated roughly quarterly, and the number of times people complain about their vulnerability scanner finding something when they’re on a 4 year old version is too damn high.
Should they? Yes. They should also be searching for previous bug reports. I’m sure a lot of people do. But if you have enough users, even if 1% of people don’t use good reporting behaviors, you wind up with a lot of duplicate or bad reports.
There are plenty of blog posts out there that basically can be summarized as talking about how grueling open source work can be because users are often aggressive in their demands.
But this is a prime example of debian “stable” doesn’t mean “no crashes” but instead it means “unchanging, which means any bugs and crashes will remain for the whole release”