You can’t force a company to do a good job with their voice response or web page. However if it takes longer to respond to callers so they no longer comply, then the corp has incentive to spend money on a better automation tool or more people. Their choice
You can’t force a company to do a good job with their voice response or web page. However if it takes longer to respond to callers so they no longer comply, then the corp has incentive to spend money on a better automation tool or more people. Their choice