Retail chains like TJX, the parent company of TJ Maxx and Marshalls, are equipping some store employees with body cameras to deter shoplifting and improve safety. This is part of a growing trend in the retail industry, as stores respond to an increase in organized retail theft and violence against workers. However, some criminologists and worker advocates argue that body cameras are unlikely to be an effective deterrent and that retailers should focus on improving training, staffing, and other safety measures instead. There are also concerns that the body camera footage could be misused, such as to monitor and discourage union organizing. Overall, the implementation of body cameras in retail is a complex issue with pros and cons that retailers will need to carefully consider.
Summarized by Kagi Universal Summarizer
No way in hell am I wearing a damn camera and volunteering to have my employer have a live video feed of everything I do at work while making next to nothing in wages. Hey, it’s performance review time, sorry, we can’t give you a raise because you have been chatting with your friends too much while on the clock. 1984 shit. Fuck that.
Your employer already has a live video feed of everything you do. That’s what those black domes all over the ceiling are.
It’s a thousand percent different from being literally strapped to your chest
Oh I thought those were target practice spots for my laser pointers and high powered flashlights.
Hello, I’m your boss. Saw you on your phone during your break in the video feed.
You’ve been asking for a raise for years. Unfortunately, you’re a really good performer, always on time, good worker, and I’ve never heard anything negative that I could base my decision to deny your raise on. So I watched the video feed to find the most minuscule thing that I can pinpoint as a “problem”. I was about to tell you that drinking water on the job significantly decreases your performance, but that post you made on your break is now going to be my reason. Screw you. I love money!
Sincerely, your favorite boss
Hey boss,
Not sure what got into you. Given that we have literally hung out after work playing tabletop games and getting wasted, and I was planning to go to your wedding in September. Thought we were buds.
Anyway guy down the street offered me more money. So going to be working there now. Best of luck without the millions of dollars I made you last year and finding someone with my skillset.
Say no employees. Disrupt shit
Don’t forget to turn on your body cam before clocking in!
Yeah, I feel like this is more about keeping tabs on the employees instead.
And who is going to pay who for watching all that video?
You just have AI transcribe everything that’s said, and you just have some software highlight anything that includes keywords associated with unions, and send a report to HR periodically.
They legally can’t require you to do that. They can only require it to be on your person, as part of uniform, prior to clocking in. Operating the camera is considered a compensated task.
Yet some supervisor or manager will argue that you “have to turn it before you clock in to make sure that it records everything.” Wage theft is nothing new.
They can say that. I’m just saying the employees will win a class action suit if they do.
If they want to protect the company against time theft, they can install a camera near the time clock.
That camera wouldn’t help because wage theft isn’t a crime that employees can do. By definition only an employer can commit wage theft because wage theft is stealing from employees.
Using the time clock incorrectly isn’t wage theft.
Not paying holiday pay or paying below minimum wage is wage theft.
The primary responsibilities of one job at a Marshalls in Miami Beach, Florida, are to maintain a “proper and professional stance” at the front of the store, act as a “visual deterrent to prevent potential loss/dishonesty” and wear a company-issued body camera. The description says that the camera is to record “specific events involving critical incidents for legal, safety, and training purposes.”
These employees, who wear a company-approved black vest, black pants and black shoes, are instructed not to stop or chase after shoplifting suspects.
It’s the same reason I made sure the security cameras on my house are visible from the street. People with bad intentions just move on to easier targets.
They may have seen the studies down on police forces who adopted cameras. They saw a drop in complaints against officers, as well as fewer escalations by the public against officers. Likewise, they’re hoping this translates to retail.
It’s the same reason I made sure the security cameras on my house are visible from the street. People with bad intentions just move on to easier targets.
no they don’t.
they wear a hoodie. or a ball cap. or they have a package to block their face. or any of a hundred other ways of making a camera useless on the cheap.
Your highly visible cameras only tell them you can afford some good shit. I’m not saying you shouldn’t have cameras- and they’ll usually be visible if you know what to look for… it’s kind of necessary for them to function… But cameras are not a deterrence, and neither are they an active element in your security. They are passive, and really only useful when dealing with insurance or explaining what actually happened in the first place.
One massive MASSIVE problem with that logic. TJ Maxx/Marshalls employees don’t have a pre-existing stigma as being known for beating and killing black people and getting away with it. These employees aren’t known to single people out, harass them, stalk them, and make life hell for them.
So if the cops behavior changed because they’ll be held accountable, it’s not quite the same thing as store employees already surrounded by cameras, and always have been held accountable for their actions. If they wanted to use this for shoplifting purposes they’d hire more back of house people to actively monitor cameras, and more human security guards to react live as it happens to theft.
As it stands, all they’re doing is getting yet another video angle of what they already have footage of. This time with a fisheye lense.
Stores are already full of security cameras. Shoplifters are generally aware of this. I’m not sure what this adds to that. I suppose it keeps someone employed.
It’s not for stopping theft, it’s for intimidating workers
100% it’s really for anti-union bullshit because who the fuck is stealing in full view of an employee where the employees having body cams would make a lick of difference?
Or is it meant to deter the employees from stealing? 🤔
They have a big issue with internal shrink.
In other words, they have a systemic issue is where the threat of prosecution isn’t enough to deter employees from supplementing income with theft.
I wonder what kind of conditions led to that.
Guess they need to be lobbying for a better social safety net and perhaps higher minimum wage laws
Most likely it is there to blame the employee for not being busy enough or not doing everything perfectly with a customer.
I noticed in my local supermarket in the UK they started wearing cameras too it’s really weird. I’m really not sure what their goal is - it will never help shoplifting as much as static cameras, and seems a lot of effort to safeguard against abusive customers.
I just want to say that I appreciate how your comment has made me understand that writing run-on sentences without punctuation isn’t a strictly American English language thing.
This sounds mean-spirited of me, but I actually mean it. Everybody always makes fun of the Americans for it. And I’m not saying I’m perfect, either. Poor grammar can bring us all together.
They think price gouging is going to increase theft and they wanna be ready. They’d rather waste money on this (and on advocating the govt for harsher penalties) than lower them.
Friendly reminder: if you see someone stealing from target? No you didn’t. That goes for target employees too. Here’s hoping your bodycams up with as much “lost” footage as the cop’s.
I’d imagine the biggest difference is that these employees could actually get fired if they turn theirs off.
I’d hate that as an employee. Imagine knowing that every time you talk to a coworker, it’s recorded. Every time you sit for a few minutes to reset, it’s recorded. Every time you check your phone, it’s on camera.
this is the real reason why they’re doing it.
Don’t want them to unionize!
Seriously.
Like if you think mass-shoplifting hurts them- that shit’s already baked into the price of goods being sold before it ever happened.
Unionizing will hurt their profits far, far more than shoplifters ever will.
(Fuck poverty and those who promote and embrace it)
shoplifting [is] already baked into the price of goods being sold
Tomorrow’s recipe adjusted based on yesterday’s shrink? 👨🍳
Question assumes a greedy entity will refuse to allow reduction of its profit margin.
Tomorrow’s recipe adjusted based on yesterday’s shrink? 👨🍳
Nope. They have fancy overpriced mathnerds (“actuaries”) that build models to predict future shrinkage and price that into today’s prices.
The shrinkage is paid for before it ever goes out the door. Probably, before it ever came in the door in the first place.
These mathnerds that work for these corporations are some of the best in the business of risk modeling. Second only to insurance companies.
already baked into the price of goods
I’m probably substituting the specific example here, but once somebody grabbed a huge stack of napkins they weren’t even going to be able to eventually use. When confronted about waste, they replied:
They’re already made!
It’s wild I can still remember this anecdote. I mean, after 20 years?! You can imagine how much it bothered me. No, not a few napkins. The logic, or lack thereof.
(It’s self evident the napkins were previously manufactured - they currently exist in front of our eyes!)
Taking one extra napkin means napkins will be re-ordered one napkin sooner. Much easier to defend: “sorry, it’s just one napkin.“
We need to unionize so bad, yes, but the particular argument being made re: shrink struck me as totally illogical. Surprising because it sounds like you really know your stuff! So maybe I’m missing something. Thanks for diving into the smallest thing with me here.
I’ve worked in contract security for too long.
Not with retailers. We charge too much for them, and they really wouldn’t like my recommendations.
And take it from a manager- Unions are vital. Corporations would ratfuck their own mother if it would increase their profits by a buck.
But their attitude is a bit more like “shrinkage is unavoidable.” So they plan to mitigate its effects before it ever happens. Unfortunately the easiest and most cost effective way to do it is to bake it in and pass that cost onto customers.
Them actuaries 🤓
Just called all my friends and we decided to start a TJX shoplifter training school franchise. If we’re successful this year, do we stand a chance at adding a penny to prices next year?
My magic 8 ball says “most likely they get arrested before that happens”.
Most retail stores and restaurants already have cameras everywhere. I had a boss who would sit at home watching the feed and then call the store to yell at us when he thought we were burning sandwiches.
…everytime you go
to the bathroomto jack-it.
Hey! Who want’s to shop at a retailer where someone follows you around with a camera and the merchandise is overpriced? Raise your hand now! [crickets] Consumers will shop elsewhere. Making your business like the DPRK is not a winning strategy.
Worked for London.
The camera can only see in front. A person can see in a broad fov…
CCTV already exists. What is this even
Security theatre.
This is part of a growing trend in the retail industry, as stores respond to an increase in organized retail theft(1) and violence against workers(2)."
The first has been proven to be a lie. The second is true, especially since the pandemic began.
It’s a sad state of affairs when retail workers need to wear cameras to protect themselves, but that is the only value. Not an alleged increase in organized theft. That is just the line being brought out by big companies like Target to excuse bad behavior on their part.
Can’t wait until I can buy all my clothing online and be done with this
We need a campaign to standardize clothing sizes. I can go buy men’s size 32x32 pants in three different stores, or women’s size 7 pants in three different stores, and they will all be different sizes.
Even bras, which are supposed to be standardized, have the same exact problem.
Didn’t NATO do that? Think I read that somewhere
I am wondering when teachers will get these. Little Timmy literally took a bite out of another students neck? No, you can’t say it was someone else, I have it on video!
Forget cameras, how about actually arresting criminals and putting them away instead of this catch and release shit that is going on everywhere.
