• Simulation6@sopuli.xyz
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    14 days ago

    Gee, I would think a company like Wells Fargo would want to promote these innovators to management positions.

    • MeekerThanBeaker@lemmy.world
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      15 days ago

      Installed applications can tell IT what software is installed on individual computers. IT usually doesn’t care unless something could harm the computer or network… or until some higher up with nothing better to do tells them to do a search for someone like this.

      I’m in IT and even I use a mouse jiggle app just so Teams doesn’t show I’m away constantly. Even when I am working on another program, Teams can show the away status which annoys me.

      Not everybody who uses it does it to goof off. Micro-managing is so stupid. There are other ways of knowing your employee is doing work.

      • yeehaw@lemmy.ca
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        15 days ago

        I’m also in IT and also using a jiggler… lol. My jiggler shows up as a mouse in device manager. So that’s why I ask the question. I switch my thunderbolt connection to another machine, so OS will just see a mouse disconnect/reconnect basically…

        Unless they’re monitoring my screen and seeing the mouse go one pixel up then down, I don’t know how they accomplished it. Maybe by monitoring at an OS level which applications are in focus and for how long? How many key presses/mouse clicks in a certain time period?

      • Wahots@pawb.social
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        15 days ago

        Teams will show you as away even if you are watching a security training video or reading a long email…or waiting for a bunch of dataflows to refresh. It’s a really bad way of calculating if someone is away.

  • werefreeatlast@lemmy.world
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    14 days ago

    Chat-gpt can you please follow my mouse around and then just keep doing that movement for a while until I move the mouse myself? Put my video from yesterday’s windows 11 recall at this time on so that any admin logging in right now can think that I’m actually working.

    As a reminder, at work, an admin can login to your PC and watch a stupid mouse jiggler do its jiggling to catch you. Be smarter, work harder!

    • RaoulDook@lemmy.world
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      14 days ago

      All you really need is a better mouse mover. Cradle for the mouse with a wheel under it with a pattern designed to make the mouse move around randomly.

          • werefreeatlast@lemmy.world
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            14 days ago

            But literally the admin can remote to your screen and watch the pointer jiggle if you’re using a jiggler lol.

            • RaoulDook@lemmy.world
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              14 days ago

              I never mentioned a jiggler. I was talking about better devices that move the device at random. They can move the mouse all over the screen, but an observer might be able to see that it was not normal activity if they watched it for long.

    • Live Your Lives@lemmy.world
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      14 days ago

      The way you phrased this could go either way: were you never taking on more work, no matter how obviously it needed to get done, just because you weren’t explicitly told to do that job? Because that would be a fair criticism in my estimation.

      • ipkpjersi@lemmy.ml
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        14 days ago

        I’m not sure how fair it is. How would you know what work there is if there aren’t any tickets being assigned for example?

        • Live Your Lives@lemmy.world
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          14 days ago

          I guess it depends on the employer. I don’t do office work myself, but according to what I’ve heard from my wife about her jobs in banking adjacent fields, she has a few different queues of things to do that everyone takes from.

      • UnderpantsWeevil@lemmy.world
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        14 days ago

        were you never taking on more work, no matter how obviously it needed to get done

        Bad management creates excess redundant and disorganized labor for the base worker.

        If your boss is shitting this stuff out uncontrollably, perhaps that’s their problem more than yours.

        Either way, sacking all those people won’t get the work done any faster.

        • CileTheSane@lemmy.ca
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          14 days ago

          Once had a manager repeatedly tell me I needed to “manage my time better” when I told them I didn’t have enough time in the day to get all my tasks done. So I logged my time one day (9-11 worked on task A, 11-1230 worked on task B, etc.) and went to my manager to show them. “This is how long I am spending on each task, can you tell me which ones I am spending too long on and how I can be more efficient?” Manager told me to give them the log and they’ll get back to me.

          They never did get back to me, but they did end up reassigning my duties to other people who were also not given enough time to complete them.

    • Blackmist@feddit.uk
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      14 days ago

      Did you try just staring at the screen and jiggling the mouse? This appears to be their only way of measuring productivity.

    • RagingRobot@lemmy.world
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      14 days ago

      I think this is propaganda so other companies can say, “wells Fargo had an issue with this so we are going to start cracking down too”. Then they can lay off a bunch of people and not have to give severance.

      • Jimmyeatsausage@lemmy.world
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        14 days ago

        They fired 12 employees of a workforce numbering over 216,000. Looks like they fired 1000x more employees (literally…12000) last year just because “that’s business.” What a nothingburger.

    • WallEx@feddit.de
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      15 days ago

      The ai would also use mouse jigglers after a few Werks, its the work evvironment

  • Fedizen@lemmy.world
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    14 days ago

    why though? Were they not getting enough done? And if its only like a dozen, does it justify the productiviry loss of hiring keyboard police?

    • CileTheSane@lemmy.ca
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      14 days ago

      Were they not getting enough done?

      If not then fire them for that. Seems like a better metric that’s more related to how well they do their job than “how much has your mouse moved?”

      • intensely_human@lemm.ee
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        13 days ago

        How much the mouse moved is explicitly, pointedly NOT the metric they were fired for.

        The reason is in the headline.

        • CileTheSane@lemmy.ca
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          13 days ago

          How much work they were getting done is explicitly, pointedly NOT the metric they were fired for.

          Why would a mouse jiggler be effective for any reason unless it was a metric being measured?

      • SloppyPuppy@lemmy.world
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        14 days ago

        Not defending them. But ill take their position for a second. I give x amount of work and expect you to finish it. And you do. But if that work takes you 2 hours and the rest of the day you do nothing it just means I can give you more work because 2 hours is just abysmal. So I wanna know about it.

        • FloatingAlong@lemmy.world
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          14 days ago

          Right, but if you’re paying x for y amount of work, then once y is complete and you expect y to increase, does x increase as well?

        • CileTheSane@lemmy.ca
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          14 days ago

          So is my work measured by how much I move the mouse? In my job if I used an automatic mouse jiggler it would have zero effect on my employment, because I’m not being employed to move my mouse, I’m being employed to do productive work.

          It’s insane that such a program was useful. If your boss doesn’t know the difference between you working or not, and only knows how much your mouse moves, that is a shit boss who is terrible at their job.

          • Malfeasant@lemmy.world
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            13 days ago

            Having worked in the financial industry for many years, I’m betting this has more to do with security than performance. Timeout before your screen locks is ridiculously short - you could be reading something, therefore not moving your mouse, then your screen locks, and you have to put in your password to unlock it. Then there’s the nature of call center work, if you’re not super busy, you might have a few minutes between calls, but when one comes in, you have to be immediately ready for it, not sitting there typing an overly complex password while an impatient customer is trying to give you all their information right away before you can take it down … so I totally get the usefulness of a mouse jiggler. I wrote my own in Java way back when- actually it didn’t jiggle the mouse, it was simpler to simulate a benign keypress, but same effect. I wrote it myself because I couldn’t download one, any reputable site that I might get one from was blocked- but who knows, if I hadn’t had the knowledge to write it, I might have been more motivated to find one, any one, any way, and that of course is a big nono- that’s how keyloggers and shit like that end up compromising systems and leaking millions of passwords and/or credit card numbers… So I get why the company is concerned, even though I don’t care.

    • uriel238@lemmy.blahaj.zone
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      14 days ago

      They don’t care about productivity. They care about the appearance of control, and the revelation of subversive activity is a gross embarassment to the ego that thrives on that control.

      It’s a bully having a tantrum because his victims don’t fear him enough.

  • db2@lemmy.world
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    15 days ago

    Poor Wells Fargo. Maybe they should sign a bunch of customers up to loans they didn’t ask for about it to feel better.

    • AmidFuror@fedia.io
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      15 days ago

      Turns out the employees didn’t actually do that. It was the mouse jigglers and clickers conspiring together.

        • eRac@lemmings.world
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          15 days ago

          Banks like to think that branch employees (bank tellers) are sales people. Most of them give ‘goals’ to each employee requiring them to open a certain number of new accounts, land a certain number of loans, etc each week/month. It isn’t ethical since the only people you can really sell on those services are the ones who should least get them. Anyone who actually wants/needs the services will come to you.

          Wells Fargo differed from the rest of the industry by setting completely impossible goals, not just unethical ones. This led to them developing a culture where signing people up for services they didn’t agree to became commonplace.

          • Grandwolf319@sh.itjust.works
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            14 days ago

            It isn’t ethical since the only people you can really sell on those services are the ones who should least get them.

            Yes, all sales is essentially unethical unless all you do is provide info when asked.

      • grue@lemmy.world
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        15 days ago

        After that crime spree I can’t believe Wells Fargo is still allowed to exist.

      • afraid_of_zombies@lemmy.world
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        15 days ago

        You don’t have a choice where your loan ends up plus there are all the corporate contracts that aren’t going to change. They were stealing money from the elderly not businesses.

        I have a company I deal with at work where the owner of that one cussed out and hung up the phone on the CEO of where I work. We still do business with them because it’s way too much money to walk away from.

    • 800XL@lemmy.world
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      15 days ago

      There’s a hallmark/lifetime movie about this. The bank isn’t WF but we all know who it is.

      After his corporate rah-rah and disbelief his bank full of good ethical people would do such a thing, at the behest of the main character he finds out from some marketing chuds it is in fact true. Believing in the company to do the right thing he goes against the main character’s wishes and tells an exec who expectedly closes the accts of the vocal customers and sweeps it all under the rug - deleting all record.

      The love interest finds out his company doesn’t actually care about their customers when he asks if they are going to do a full company investigation and the exec laughs and instead offers up a potential promotion instead.

      I knew the whole plotline was bullshit when he quit to become a whistleblower. As he gave his first interview on the main character’s tv station, he gave his full name as he did a live interview and didn’t get murdered by the bank immediately.

      Thanks to Boeing we all learned that whistleblower is a far more dangerous profession than police officer and the chance of dying is thousands of percent higher. You really have to suspend disbelief at the movie plot.

      • db2@lemmy.world
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        15 days ago

        I’m still trying to wrap my head around suffering watching a Lifetime movie in purpose tbh… but yeah, their plots are unintentionally farcical every time.

        e: suffering=someone but it still works so I’ll leave it

        • Rolando@lemmy.world
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          15 days ago

          Lifetime movies are awesome because you can put them on in the background and they’re not at all distracting from the main task you’re working on.