I’ll have customers on the phone ask me a question. The definite answer is “No, we can’t do that” Yet they will go onto to ask the same question over and over again expecting a different answer. I would never do it, but always want to say, “So how many times do you intend to ask me the same fucking question before you understand No.”
Working in service is the equivalent of taking the red pill.
There is no more true impression of a person than the way they choose to behave when under the entitled impression they are always right.
On a more positive note, it really makes pleasant people stand out. Be kind to your workers. Please and thank you.
I’ll have customers on the phone ask me a question. The definite answer is “No, we can’t do that” Yet they will go onto to ask the same question over and over again expecting a different answer. I would never do it, but always want to say, “So how many times do you intend to ask me the same fucking question before you understand No.”